All case studies

Real Estate

Harrow Realty Group

Replaced three inbox-checking hours a day with an AI intake system that qualifies buyers before an agent ever sees the lead.

The challenge

Harrow’s five agents were losing hours a day to unqualified inquiries — sorting form-fills and voicemails by hand before a single showing could get booked.

The solution

Voltheris built an AI intake layer that scores every inquiry against Harrow’s buyer criteria in real time, then routes qualified leads straight to the right agent’s calendar.

Before / after

BeforeAfter

Time to first response

4.2 hrs

38 sec

Showings booked / month

31

49

Agent hours on intake

9 hrs/wk

3 hrs/wk

Return on investment

0%

ROI within six months

How it went

From first call to measurable result.

  1. 1

    Discovery

    Week 1

    Mapped Harrow’s buyer-qualification criteria and existing CRM structure.

  2. 2

    Build

    Weeks 2–3

    Intake AI, scoring logic, and calendar routing built and tested against six months of historical leads.

  3. 3

    Launch

    Week 4

    Live across all five agents, running in parallel with manual intake for one week as a safety check.

  4. 4

    Result

    Month 3

    Manual intake fully retired; showings up 58% with no increase in headcount.

We stopped losing leads to slow response times in the first week. It paid for itself before the first invoice was due.

Dana WhitfieldManaging Broker, Harrow Realty Group

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