Construction
Birchfield Construction
Automated bid-request triage and CRM updates across four regional offices, giving leadership one accurate pipeline view.
The challenge
Bid requests came in through four regional offices with no shared system — leadership had no single, reliable view of the pipeline.
The solution
Voltheris centralized intake across all offices, routing bids to the right estimator automatically and syncing every update to one CRM.
Before / after
Bid response time
5.1 days
3.5 daysCRM records current
~60%
100%Bids lost to slow response
14%
4%Return on investment
0%
ROI within eight months
How it went
From first call to measurable result.
- 1
Discovery
Weeks 1–2Audited intake processes across all four regional offices to find where bids were stalling.
- 2
Build
Weeks 3–5Centralized routing and CRM-sync logic built and piloted in the largest office.
- 3
Launch
Weeks 6–7Rolled out to the remaining three offices in staggered weekly waves.
- 4
Result
Month 6Full pipeline visibility for leadership for the first time; bid turnaround down 31%.
“For the first time, our four offices are actually looking at the same numbers.”
Carla Nakamura — VP of Operations, Birchfield Construction
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Get started
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